Monday, February 2, 2009

The Good, The Dabs, and The Ugly

Dabs.ie just lost a sale. I wanted to buy this, but the process of actually purchasing the thing drove me almost batty, so i stopped. Sucks to be you Dabs.

Three things they did wrong:

  • They made me create an account just to buy something. No, no, no, no, no...

  • They made me create an account just to buy something, even though they offer the option to purchase via PayPal. No, no, no, no, no...

  • They would only let me deliver to the billing address of the credit card used for purchase - this is for "security reasons" and is "in my interest". Really? Gee, thanks...


Epic fail Dabs. I wanted to give you my money, but you made the process so frustrating that I would rather go and trawl the Web looking for alternative sellers. That's a special talent, good on ya.

If anyone from Dabs actually ends up reading this (Hello!) I suggest having a read of this.

5 comments:

George said...

dave take a look at https://www.ccity.ie/site/index.php?page=shop.product_details&flypage=shop.flypage&product_id=477&category_id=36&manufacturer_id=0&option=com_virtuemart&Itemid=3

thats plus vat

I have an account with them if you want to order via my account

George

John said...

@George - surely that's even worse. ccity won't even show you the price until you log in. It might be a good price, but I'll never know due to the issues raised in this post.

the electric monk said...

@John thanks for stopping by. @George, I presume the ccity price is good, you'd hardly have recommended otherwise :) I'm actually looking for a USB-powered 500Gb HDD, sick of the big, 3.5" enclosures with the need for separate power cable :S Just one more thing to trip over and bring yr entire music collection crashing to the ground, gone for good. This actually happened, I may have shed a tear...

Pamela said...

Hey.. did you get this in the end? The comapny I work for sells these. BCS Computers.. roughly same price incl VAT. P :-)

the electric monk said...

@Pamela, nope, never got around to it :) Joys of parenting, as I'm sure you're aware! Do you have a link to your company's site?